Friday, 22 February, 2019

Comcast outage affecting customers nationwide

The communication casters have logged off Above The communication casters have logged off. Image Credit Reuters Brendan McDermid
Sherri Watson | 29 June, 2018, 22:19

Comcast users across the country are facing nationwide outages today.

One of our large backbone network partners had a fiber cut that we believe is also impacting other providers.

On Twitter, ComcastCares - the official support account - says that there's no timetable on when service will be restored.

The company did not respond to a request for more information. In the replies it said it was working to restore service and pointed users to the Xfinity service site for status updates. Comcast experienced a widespread outage Friday afternoon.

Said a customer in Pittsburgh: "Comcast internet is working on my business PC, but my credit card machines, which connect via IP (comcast) are not working at all".

The outage is primarily affecting Comcast cable service, but telephone and internet services are also affected in some areas.