The company has received three customer reports worldwide of an overheat condition related to an unfastened screw, which resulted in damage to the customer's laptops.
Lenovo launched its fifth-generation X1 Carbon in May 2017 packing a long-lasting battery, powerful options, and sleek design for business users.
Refer to the photos at the top of this page for manufacturing codes and dates that can be found on the bottom of the laptop.
The Lenovo website also provides assistance in locating the nearest authorized fix center. Contact information for recall support is available at https://pcsupport.lenovo.com/us/en/supportphonelist or contact an authorized Warranty Services Provider.
Importer: Lenovo Inc., of Morrisville, N.C.
It has not received any reports of damage to other property or persons. Though there have been no reports of an X1 Carbon overheating in the U.S., continuing to use one of these recalled units presents a safety hazard. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. To report a unsafe product or a product-related injury go online to or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.