Monday, 10 December, 2018

Apple says it sees 'robust demand' for substitute iPhone batteries

Apple says it sees 'robust demand' for substitute iPhone batteries Apple says it sees 'robust demand' for substitute iPhone batteries
Sherri Watson | 07 February, 2018, 01:25

In an apology, Apple lowered the price of battery replacements and promised an iOS update that would inform users when the phone detects battery problems.

Hogan said Apple is "seeing strong demand" for the discounted battery replacements so far.

Apple Inc has seen "strong demand" for replacement of iPhone batteries and may offer rebates for consumers who paid full price for new batteries, the company said in a Feb 2 letter to U.S. lawmakers made public on Tuesday.

Apple denies that it created the software update to "intentionally shorten the life of any Apple product".

Otherwise, the letter is a slightly more detailed description of the timeline of events leading up to, during, and after the battery controversy. The company's having a hard time keeping up with service requests and customers have been satisfied with the result of the replacements. It also dropped the price of replacement batteries for the iPhone 6 and later models from $79 to $29.

As for newer models Apple revealed in the letter how the 2017 iPhones deal with the battery issues. While Apple doesn't suggest turning the feature off, customers will be able to do so if they wish. Piper Jaffray Companies reissued a "buy" rating and set a $200.00 price objective (up previously from $196.00) on shares of Apple in a report on Tuesday, October 31st. There have been rumors about Apple offering partial refunds to these customers, but nothing concrete has been announced yet.

Users are taking to Apple's Support Forums to seek answers as to why their vastly expensive iPhone X has lost the ability to receive calls.

The call-bug is just another sting for iPhone X users especially, who have paid over £999 for their luxury phone. Secondly, several iPhone X users in the month of November also reported buzzing sound from its earpiece speaker that became largely noticeable at higher volume levels. Apple is continually pushing out fixes for iOS 11, and are meanwhile making iOS 12 a more technically rigorous update so they don't have the same consumer and media backlash that they're now facing. John Thune, in response to questions about the company's practice of slowing down older iPhones as their batteries age.

"I appreciate Apple's response to my inquiry and the company's ongoing discussions with the committee", Thune said in a statement.

"When ever i receive an incoming call in my iphone x, ringtones starts but the display come sin after 6-8 seconds", one user, who started the topic, observed on December of a year ago.

The committee on Industry Science and Technology, of which Masse is also vice chair, will invite Apple officials and stakeholders to Ottawa to discuss the impact the battery slowdown has had on Canadian consumers. "In those conversations, Apple has acknowledged that its initial disclosures came up short".