Wednesday, 18 July, 2018

South Korean Consumer Group Files Criminal Complaint Against Apple Over iPhone Slowdown

South Korean Consumer Group Files Criminal Complaint Against Apple Over iPhone Slowdown South Korean Consumer Group Files Criminal Complaint Against Apple Over iPhone Slowdown
Sherri Watson | 20 January, 2018, 04:01

In a recent interview, Apple CEO Tim Cook announced that an upcoming software update will allow users to turn off iPhone throttling; although, as we noted, this does nothing to address the problem that is causing the unexpected shutdowns.

Apple now faces dozens of class action lawsuits in the U.S. for degrading the performance of iPhones. The company is already facing around 50 class action lawsuits and multiple investigations related to the slowdown of iPhone devices with degraded batteries.

Cook's announcement took many users by surprise.

iPhone battery health has been a hot topic since Apple admitted to purposefully slowing older iPhones in December. The Apple CEO said that Apple has made a decision to give users the option to disable performance throttling if they'd rather risk unexpected shutdowns, but maintain full CPU and GPU performance. "We have a deep sense of responsibility to give back to our country and the people who help make our success possible", CEO Tim Cook said in the release.

Already the largest United States taxpayer, Apple anticipates repatriation tax payments of approximately $38 billion as required by the recent changes to the tax law. The resulting uproar saw the company accused of deliberately slowing down older devices to encourage users to buy new ones, a practice known as "planned obsolescence". Cook said the phone-slowing feature was initially added to prevent the phone from inconvenient shutdowns, like during important calls or video chats.

"We deeply apologize for anybody that thinks we had some other kind of motivation", Cook said.

Prior to installation of an iOS software update, does Apple inform users of the potential for a reduction in processor performance associated with the update?

The group also filed a compensation suit against Apple, seeking an award of approximately $2,000 per plaintiff. The company said previously that past updates to older models like the iPhone 6 and 7 were supposed to "smooth out" any potential glitches from aging batteries.

"We're going to give people the visibility of the health of their battery so it's very, very transparent". "This hasn't been done before".