Thursday, 18 October, 2018

Samsung and LG confirm they don't slow old phones down - unlike Apple

Stacy Diaz | 02 January, 2018, 21:23

While Apple has found itself doing damage control, other smartphone manufacturers are stepping up to reassure consumers that they have never, and will never, slow down older models to push users to upgrade to their latest devices. Last week, Apple announced that it would be slashing the price of in-store battery replacements for the iPhone 6 and newer devices from $79 to $29. The letter posted on Apple's website said, "We've been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process". The rivals released their own statements stressing that they did not slow down the performance of some of their older smartphones to compensate for battery life.

Apple made the admission after users on Reddit explained how their phones became much faster after replacing the battery. Apple recently got a lot of flak from its users after admitting that it does in fact slow down old iPhones (by throttling the CPU) with old lithium-ion batteries in order to prevent unexpected shutdowns. Apple had said it was doing this to avoid shutdowns on older iPhones with decaying batteries, which were unable to handle the load of peak performance. Experts say Apple issued update 10.2 to make sure your iPhone didn't shut down abruptly.

"Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that..." Apple is also set to issue a software update in early 2018 that will give users more information about the health of their iPhone's battery.

Apple originally stated that the battery replacement program would start at the end of January.

"[We] expected to need more time to be ready, but we are happy to offer our customers the lower pricing right away", an Apple spokesperson told the outlet. In a bid to remedy the battery situation, Apple offers owners of the iPhone 6, 6S, SE and 7 in the USA to install a new battery for $29, starting today.

However, for those that don't have an Apple Store close by, it may be the quickest option to restore any lost performance as your iPhone ages.