Wednesday, 17 October, 2018

More flights announced for Auckland Singapore route

Air New Zealand Air New Zealand plane. Reuters
Theresa Hayes | 07 December, 2017, 16:39

Air New Zealand Ltd on Thursday said it would cancel and delay some worldwide flights over the coming weeks because engines on its Boeing Co 787-9 jets manufactured by Rolls-Royce Holdings PLC required early maintenance.

Citing "two recent events", the carrier said on Thursday (7 December) that a number of Trent 1000 engines that powered its Boeing 787-9 fleet needed maintenance "sooner than previously advised" and confirmed flights would be cancelled or delayed every day for the forthcoming weeks. The problems come after a year ago All Nippon Airways (ANA), found a problem with the group's engines in its fleet of Boeing 787 Dreamliners.

The Transport Accident Investigation Commission is investigating the incidents involving the Trent 1000 engines.

Two flights were forced to return to Auckland this week after mechanical trouble, local media reported.

There was also an engine issue on an Air New Zealand Dreamliner flight to Buenos Aires last night and that also turned back.

Air New Zealand further noted that the United Kingdom group did not have spare engines available while the maintenance work was being undertaken, meaning it would be focused on finding replacement aircraft capacity.

"Air New Zealand will be focused on finding replacement aircraft capacity", the airline said.

According to the New Zealand Herald, passengers on the flight to Tokyo reported hearing "weird noises" and said the aircraft was shaking throughout the flight.

The company told the NZX that at "this stage" it did not anticipate any change to current financial guidance.

Under their joint venture alliance that took effect in January 2015, the airlines will continue to operate one daily return service each on the Auckland-Singapore route, with a third service operated by Singapore Airlines during the Northern Winter season and Air New Zealand during the Northern Summer season.

Customers are encouraged to check this first before calling the airline's contact centre.