Saturday, 21 July, 2018

Google acknowledges Pixel 2 XL unresponsive edges issue, promises a fix

Theresa Hayes | 13 November, 2017, 13:34

The Google Pixel 2 XL is among the top-end smartphones launched this year, although being a premium device does not guarantee that problems would never occur. Now there's a new bug to add to the list: unresponsive spots near the edge of the screen.

Just when we thought Google was done for good with the flashing screen and microphone issue, there seems to have cropped up yet another issue that's plaguing the Pixel 2 XL. As a user found out, the device accepts swipes along the edges of the display, but it somehow does not register taps, which can be annoying for some applications when used horizontally. Several users have complained on Google's official forum and some have even documented it in a video. The original poster noticed that while sliding his finger along the screen's edges worked as expected, his taps along the edges were not always registered.

Google's own Assistant-enabled headphones, the Pixel Buds, will be released and shipped soon.

The issue (which Artem shares, obviously) appears to be over-aggressive accidental touch protection logic, so an OTA fix makes sense. Apparently, some Pixel 2 XL owners have been having trouble with the display's touch responsiveness.

It's a software issue and Google is already said to be working on fixing it. Earlier, Google has addressed the audio recording issue where high-pitch sounds can be heard in the sound files.