Sunday, 18 November, 2018

Passengers describe terror aboard Indonesia AirAsia flight to Bali

Passengers describe terror aboard Indonesia AirAsia flight to Bali Passengers describe terror aboard Indonesia AirAsia flight to Bali
Melinda Barton | 18 October, 2017, 21:48

She added: "Now, I get it, but we looked to them for reassurance and we didn't get any, we were more anxious because of how panicked they were". "We didn't know what was happening because all the voice recordings on the plane were in every language but English", she said.

"We commend our pilots for landing the aircraft safely and complying with standard operating procedure", Ling Liong Tien, head of safety for AirAsia Group, said in a statement.

The airline later said in a statement that the plane, which had 151 passengers on board, turned around because of the technical issue. "It was really upsetting", she added.

He added that the pilot, "in a controlled manner", took the aircraft down to a safe altitude where oxygen was not needed and the aircraft landed safely.

After the rapid descent, the plane returned to Perth and passengers were given new flights.

The Australian Transport Safety Bureau has begun investigating the incident.

Data from FlightRadar, a website which tracks flights globally using GPS, shows the plane descended 23,800 feet in the space of nine minutes.

"They've started screaming 'Emergency, emergency!' They just went hysterical, there was no real panic before that, but everyone panicked after that", Bailey revealed to 7 News.

Some passengers said the only English instruction they received was to "brace".

Witnesses said the aircraft's crew called for everyone to settle into emergency crash positions 25 minutes into the flight, which was on its way to Bali from Perth, Australia. "And then the oxygen fell down".

Several flights have been forced back to Australia in recent months, including an AirAsia Gold Coast to Kuala Lumpur service in July that the carrier said involved a suspected bird strike. An aircrew member was criticized for suggesting that passengers pray.

Passengers were transferred to other flights and given "all necessary assistance", the airline said.

The flight was cancelled and passengers were rebooked on later flights to Denpasar, Bali.

'The safety of our guests is our utmost priority, ' the airline said. Malaysia-based AirAsia Group blamed the incident on a technical failure and apologized for the inconvenience.