Thursday, 27 April, 2017

United passenger: 'I'd rather go to jail' than leave flight willingly

United Passenger Removed United CEO felt 'ashamed' by video as Christie asks to suspend overbooking
Nellie Chapman | 20 April, 2017, 07:31

The Cummingses both said Dao never raised his voice when speaking to the officers and airline officials, and that reports that Dao acted belligerent are simply not true.

Two officers tried to reason with the man before a third came aboard and pointed at the man "basically saying, 'Sir, you have to get off the plane, '" said Tyler Bridges, a passenger whose wife, Audra D. Bridges, posted a video on Facebook.

In the meantime, the CEO vowed "this can never, will never, happen again on a United Airlines flight". One officer was placed on leave on Tuesday.

The announcement Wednesday from the city's Aviation Department comes two days after another officer involved in the Sunday night confrontation was put on leave.

The practice lets airlines keep fares low while managing the rate of no-shows on any particular route, said Vaughn Jennings, spokesman for Airlines for America, which represents most of the big USA carriers. Video shows blood streaming from his mouth.

United Continental Holdings (NYSE: UAL), the parent company of United Air Lines lost $255 million in stock value on Tuesday.

He said Dao is not at fault.

No lawsuit has been filed, but the legal team has already taken a move in that direction by filing court papers asking that the airline and the city preserve evidence in the case.

Likewise, the Chicago Aviation Department has said only that one of its employees who removed Dao did not follow proper procedures and has been placed on leave. The others did as they were told, but Dao refused and was yanked out of his seat and dragged off the plane by airport security. Rather than calling for an end to the practice of overselling, Trump said that instead, there should be no upper limit to incentives carriers can offer passengers in exchange for their seats on overbooked flights.

A federal cap exists on the amount of money a commercial airline may compensate a passenger for being involuntarily denied boarding or rescheduled for a flight.

On Wednesday, a new video began to circulate that showed the moments leading up to Dao's removal.

Several passengers on United flight 3411 from Chicago O'Hare International Airport to Louisville, Kentucky, captured video as a man was dragged off the plane by authorities after he apparently refused to leave from an overbooked flight.

In an interview with ABC's "Good Morning America" aired Wednesday, Munoz apologized to Dr. David Dao of Elizabethtown, Kentucky, his family and the other passengers who witnessed him being forcibly removed from the plane.

In a series of three statements and an interview, United CEO Oscar Munoz became increasingly contrite. When staffers were unable to find enough volunteers, they picked four passengers at random.

The CEO also pledged a full investigation into the matter and suggested possible change to the way local law enforcement deals with passengers aboard the airlines.

Munoz also said the airline needs to give its employees more latitude to be flexible in trying to resolve situations like the one on the Sunday flight without resorting to calling in law enforcement. He described the removal by airport police as "truly horrific".

Alderman Mike Zalewski said he did not know who will represent the airline before the Aviation Committee, but Munoz has been notified of the hearing scheduled for Thursday.

Meanwhile, details emerged about the passenger, who was identified as 69-year-old Kentucky physician David Dao.