Thursday, 24 January, 2019

Fly the funnier skies: Mideast airlines troll United

Fly the funnier skies: Mideast airlines troll United Fly the funnier skies: Mideast airlines troll United
Nellie Chapman | 19 April, 2017, 00:52

This Sunday, April 9, 2017, image made from a video provided by Audra D. Bridges shows a passenger being removed from a United Airlines flight in Chicago.

NEW video recorded on board a United Airlines aircraft shows the moments that led to a passenger being violently dragged from the overbooked flight.

About 40,000 passengers were involuntarily bumped from flights at the biggest carriers past year, meaning they were reassigned after the familiar back-and-forth of gate agents calling out voucher amounts and asking for volunteers. One clip showed the man being removed from the aircraft, his face bloodied from the episode as others could be heard expressing dismay about the scene unfolding before them.

By Tuesday, United Airlines CEO Oscar Munoz was on his third statement about the incident.

Munoz vowed this "will never happen again on a United flight" and that law enforcement won't be involved in future.

Dubai-based Emirates released an ad after video went viral of a United passenger being forcefully removed that toyed with the Chicago-based carrier's longtime slogan.

United has faced a fierce firestorm of criticism to the incident, which has remained a top story in the United States, China and across the globe.

The flight was loaded and preparing to leave Chicago's O'Hare International Airport on Sunday when the man was dragged off.

After the video first emerged, he said the airline was reaching out to the man to "resolve this situation". "No one should be treated that way", he said.

The passenger was identified as Mr Dao, a 69-year-old physician from Elizabethtown, Kentucky. Those documents are often the first steps toward a lawsuit.

The Transportation Department said it is investigating the incident to determine if United violated consumer-protection or civil-rights laws. His representatives are expected to hold a press conference on Thursday detailing his experience. One officer was placed on leave on Tuesday.

Munoz said the problem resulted from a "system failure" that prevented employees from using "common sense" in the situation and that Dr. David Dao, whom security officers dragged by his hands, on his back, from the cabin before takeoff, was not at fault. Dao was the only passenger who did not agree to leave after being chosen.

The airline then sought four passengers to voluntarily give up their seats for up to $1,000, which the ejected passenger refused before being told he'd have to leave the plane anyway.

United personnel had asked for volunteers to give up their seats for four airline employees who were needed in other cities. "This is wrong", "Look at what you did to him" and "Busted his lip".